Influential Education and Technology leader with over 17 years of achievement in leveraging advances in technology to drive innovative and integrated ICT solutions within the Education sector.
Committed to a whole-of-organisation approach in devloping world-class solutions and processes. Act as a change agent and up-front communicator championing transformation at all levels of the organisation through data-driven decisions.
Embodies a culture of excellence, service-first and continuous improvement to provide robust, trusted and flexible solutions for the organisation. Passionate about creating cohesive and collaborative teams that provide high value to the business.
I drove the implementation of the learning analytics platform which gave us for the first-time ever a consolidated view of online learning activity and outcomes across the university.
Increased our ability for data-driven decision in rolling out a program of detailed support and engagement statistical tracking and reporting. This increased the ability to plan for capacity growth for further expansion in support services.
I helped shift the relationships with our external vendors away from simple product suppliers to problem-solving partners through investing time in clearly communicating our needs and strategic vision and upping the expectations for a value-added partnership.
I supplied policy advice and development to encourage the growth and capacity of the technology and processes supporting our educational goals.
I provided guidance to Faculties, Schools and Centres on the adoption of learning systems and the strategies needed to support sound pedagogy.
I developed and managed the implementation of a resource development initiative that increased the breadth and clarity of communication of the service and product catalog that supportied our teaching and learning.
I taught as a sessional staff academic for 4 years within the University Preparation Course.
Student evaluation reports were never lower than 92% agreement (three of the four semesters were at 100%)!
Created a software system to record and monitor remote staff health and safety compliance for a Perth-based mining services company. This enabled the company to track compliance real-time for the first time in the company’s history.
I was a key member of the team that installed and implementated the Information Technology systems upgrade to the University of Western Australia’s Learning Management System infrastructure upgrade.
I drove a complete redesign of the support team processes and technologies to provide staff a single point of contact for requesting and tracking support and training needs.
I led the project and change management of the major system upgrade resulting in very high satisfaction from academic staff.
I achieved a 600% reduction in processing time by redesigning the integration of the student management and learning management systems.
I led the technology development of our flagship school information management product.
I facilitated the technical negotiations for the sale of the start-up.
I worked in a small team supporting 320+ computers over two campuses.
I provided installation, troubleshooting and maintenance as well as small-scale custom software solutions.