Influential Education and Technology leader with over 17 years of achievement in leveraging advances in technology to drive innovative and integrated ICT solutions within the Education sector.
Committed to a whole-of-organisation approach in devloping world-class solutions and processes. Act as a change agent and up-front communicator championing transformation at all levels of the organisation through data-driven decisions.
Embodies a culture of excellence, service-first and continuous improvement to provide robust, trusted and flexible solutions for the organisation. Passionate about creating cohesive and collaborative teams that provide high value to the business.
Business development with existing and prospective organizations through one-on-one meetings with C-level decision makers, tradeshow and conference presentations as well as formal submissions to request for response from organizations including whole-of-nation education departments.
Given the Innovation Award for using engaging Virtual Reality technology in Education in order to engage current and prospective clients. Resulted in achieving television coverage for the company.
I drove the implementation of the learning analytics platform which gave us for the first-time ever a consolidated view of online learning activity and outcomes across the university.
Increased our ability for data-driven decision in rolling out a program of detailed support and engagement statistical tracking and reporting. This increased the ability to plan for capacity growth for further expansion in support services.
I helped shift the relationships with our external vendors away from simple product suppliers to problem-solving partners through investing time in clearly communicating our needs and strategic vision and upping the expectations for a value-added partnership.
I gave policy advice and development to encourage the growth and capacity of the technology and processes supporting our educational goals.
I provided guidance to Faculties, Schools and Centres on the adoption of learning systems and the strategies needed to support sound pedagogy.
I developed and managed the implementation of a resource development initiative that increased the breadth and clarity of communication of the service and product catalog that supportied our teaching and learning.
I taught as a sessional staff academic for 4 years within the University Preparation Course.
Student evaluation reports were never lower than 92% agreement (three of the four semesters were at 100%)!
Created a software system to record and monitor remote staff health and safety compliance for a Perth-based mining services company. This enabled the company to track compliance real-time for the first time in the company’s history.
I was a key member of the team that installed and implementated the Information Technology systems upgrade to the University of Western Australia’s Learning Management System infrastructure upgrade.
I drove a complete redesign of the support team processes and technologies to provide staff a single point of contact for requesting and tracking support and training needs.
I led the project and change management of the major system upgrade resulting in very high satisfaction from academic staff.
I achieved a 600% reduction in processing time by redesigning the integration of the student management and learning management systems.
I led the technology development of our flagship school information management product.
I facilitated the technical negotiations for the sale of the start-up.
I worked in a small team supporting 320+ computers over two campuses.
I provided installation, troubleshooting and maintenance as well as small-scale custom software solutions.